> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.qikify.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do customers redeem store credit at checkout?

If a customer has available credits in their account and logs in before checkout, a store credit payment option will appear on the checkout page, as shown in the screenshot below:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/5/7/a/a57af102b1a99800/64f21e22-b025-4d2a-8585-8f40fa_1pbxj56.png)

While Koin primarily manages credit-earning flows, the redemption process is fully handled by Shopify.

If you’d like more control, such as hiding the store credit payment method for certain collections or when an order doesn’t meet a minimum amount, you can use a checkout customization app to hide on specific conditions. If you are Shopify Plus merchant, we suggest using [qikify Checkout Customizer](https://apps.shopify.com/qikify-checkout-plus).