Articles on: Tepo Product Options

How does the 7-day free trial work?

We offer a *7-day free trial* to give you plenty of time to explore everything our app has to offer.


While our trial always gives you 7 full days, the way the counter displays the time can sometimes be a little confusing. This article explains exactly how the trial works and how we ensure you get every hour you deserve.


1. Understanding the trial counter (7 days vs. 6 days left)


You might notice that when you first start or upgrade your plan, the trial counter immediately shows *"6 days trial left,"* even though you know you just started a 7-day trial.


*Don't worry—this is intentional, and you are still getting 7 full days!*


Here is the breakdown of how the display works:


  • *Initial display (when on the Free plan):* The app displays a *7-day trial.*
  • *Post-upgrade display (after starting the trial):* The counter changes to reflect the *remaining full days.*


The trial counter is designed to show the number of full, 24-hour periods you have remaining.


When you start your trial, the *current day* (Day 1) is active. Since the current day is already in progress, the display shows that you have *6 full days left* after the current day is complete. By including the day you started, your total trial time is always seven days.


*Trial end date:* If you upgrade your plan on *October 1st*, your trial will end on the following day, *October 8th*, giving you seven full days.


2. Trial persistence and reinstallation policy


Your 7-day trial is a one-time offer tied to the date you first upgraded.


  • *If you uninstall the app* during your trial, your trial period *continues* to count down from your original upgrade date.
  • *If you reinstall the app after your original trial end date has passed,* the trial will *no longer be available.*


*Example:*


  • You upgrade on *October 1st* (Trial ends October 8th).
  • You uninstall on October 4th.
  • You reinstall on *October 10th*.


Since the original trial end date (October 8th) has passed, the trial is considered expired upon reinstallation.


3. Trial time is based on 24-hour periods


We want to make sure everyone gets their full trial time, regardless of where they are in the world. So n*ow, we guarantee a full 24-hour cycle:*


  • Our system now tracks the *exact time you registered* for the trial. For example, if you register at 10:00 AM, the first trial day will not be considered over until 10:00 AM the following day.
  • This ensures your trial only deducts a day from your "days left" counter after a *full 24-hour period* has passed since you started.


If you have any questions about your billing or the remaining trial time, please contact our support team!

Updated on: 14/01/2026

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