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# Notify customers when Credit Adjustment is completed.

|| This solution only works if you adjust the credit of a single customer. In case you upload a CSV file to bulk edit, there is no email flow for that flow yet.

While the default email notification doesn’t work with bulk adjustments, we can use Shopify Flow and Shopify Email to handle this instead.

Here’s how: Go to Shopify Flow and create a flow as shown below. If you want to have some delay before actually sending an email, or add some more conditions, Shopify Flow also allows that.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/c/e/1/8ce1ca116b932000/7c11f118-3b49-4b7e-8ca9-9ec9ed_12tyk0t.png)

Then, make sure you set up an email template in Shopify Email for this specific notification.

After that, once everything is configured, every time a single credit adjustment is completed, Shopify Email will automatically send the notification to your customers using your chosen template.