> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.qikify.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Sold Count


# Setting

1. **Message**

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_bo4bhj.png)

With Sold Count message, you can customize content and language to serve your purpose.   

Please **DO NOT** edit variable `{NUMBER}` and `{TIME}` because our app will auto-import number of orders, time data based on these variables. However, you can reorder these variables, or remove the variable you don't want to show up on sold count.

|| You can create 2-line content by **Enter**
| **{NUMBER}** variable stands for the number of orders.

2. **Lookback time & Format**

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_1ozz1wy.png)

* **Lookback time**: How far should we look back with the dates/time of orders. Every each selected time, `{NUMBER}` will be auto refreshed.
    **For example**: If you choose to look back for 6 days, it means that every 6 days, `{NUMBER}` variable will change.
* **Format**: Change the unit of lookback TIME. We support both **hours** and **days** format.

|| Please change the message content accordingly to time format.

2. **Import orders NUMBER**

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_1s1axf7.png)

* **Real number**: Our app will import the number of the real orders from Shopify Orders.
* **Hide popup if {NUMBER} is less than**: Auto hide sold count popup if the number of orders is less than the selected number.

3. **Display time**

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_953815.png)

* **Duration of a popup**: How long a pop up will last.
* **Delay before first popup shows**: The first pop up on each page will be displayed after a selected time.
* **Reopen after**: Time between each popup
* **Show close button**: Enable this option to display a close button when hovering over the popup. If a popup is closed, it will reappear after a specific time (you can set this time in "Reopen after" option).

Merchant could also set up random reopen Sold Count popup time.  

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_11cmc62.png)

* **Min delay**: Minimum of reopen popup time.
* **Max delay**: Maximum of reopen popup time.

4. **Position & Display**

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_1q1f4mn.png)

Select pages to show your popup:

* **All papes**: show popup on every page
* **Homepage only**: show popup on homepage only
* **Exactly URL**: paste the full and exact page URLs where to display your popup
* **Only pages with URL**: only show popup on some specific pages (you can add multiple pages, separate with "enter" and don't forget the protocol "http://", "https://")
* **Any pages except the following**: exclude popup on some specific page (you can add multiple pages, separate with "enter" and don't forget the protocol "http://", "https://")

|| Note:
|| For the "Only page with URL" and "Any page except the following pages" option, they will recognize any URL containing the link you add.
|| For example: in the "Only page with URL" field, you paste a product's link: [myshopify.com/product-A/](http://myshopify.com/product-A/)
|| Popup will show on all links starting with [myshopify.com/product-A/](http://myshopify.com/product-A/), eg. /product-A/?ref=..., /product-A/utm=...

|| To avoid the case that some pages have the same part in URL (eg. /product-A and /product-ABC), you can resort to **Exactly URL**.

* **Position**: Customize pop up position with Bottom left, Bottom right, Top left, Top right.
* **Top/Bottom**: Increase or reduce pixels to put the popup in suitable position.
* **Right/Left**: Increase or reduce pixels to put the popup far from right/left of the page.

Moreover, merchant could set up to display the popup at different position on mobile ver.

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_1ni0cja.png)

* **Hide on mobile**: Enable this option to hide popup on mobile.
* **Set different position on mobile**: Enable this option to set up different position on mobile.

* **Position**: Customize pop up position with Bottom left, Bottom right, Top left, Top right.
* **Bottom/Top**: Increase or reduce pixels to put the popup in suitable position.
* **Left/Right**: Increase or reduce pixels to put the popup far from left/right of the page.

|| Remember to set position differently between each app (sales pop, visitor count, sold count...) to avoid overlapping.
---

# Style

1. **Template**

We offer you up to 8 layouts to choose and customize:   

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_ikgq7x.png)

For further adjustment, please edit with **Styling** section below.

2. **Styling**

![](https://storage.crisp.chat/users/helpdesk/website/33f605886cba4e00/image_87i7vq.png)

* **Shape**: Choose the shape of Sold Count popup.
* **Background color**: Customize the background color to synchronize Sold Count popup with the rest of your store.
* **Highlight color (link & icons color)**: Edit once for both number of visitors and icon.
* **Text color**: Edit the message color.

| If you have any questions or need assistance with this feature, please don't hesitate to reach out in app-chat or [send us a ticket](https://support.qikify.com/portal/en/newticket). We will get back to you as soon as possible.