Question 1

How to show Smart Menu on your storefront?

Accepted Answer

After creating your menu in Smart Menu, you can choose a current menu on your store to be replaced by Smart Menu. There are 3 ways to do it: Auto - Replace Main menu, Manual - Replace menu from Shopify, or Manual - Replace menu by CSS selector.

1. Auto - Replace Main menu

By default, the option "Auto - Replace Main menu" is selected. With this option, the app will automatically find the main menu in your theme to replace. || In some cases, the app can't find the main menu to replace. Please try other manual options: Manual - Replace menu from Shopify and Manual - Replace menu by CSS selector

2. Manual - Replace menu from Shopify

With this option, you need to manually select the menu you added in the theme. So, our app can find and replace it.

Select your main menu: select your desktop menu that you want to replace with Smart Menu Smart Menu can't replace a menu item in a menu, it can only replace the whole menu, so you should select your Main menu
Select mobile menu: select your mobile menu that you want to replace with Smart Menu If you want to only show Smart Menu on desktop and keep your original menu on mobile, leave the this field blank. If you do not enable the app on the live

Question 2

Set up Option set

Accepted Answer

How to create option set:

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Introduction

There are two ways to create a new option in the Qikify Product Options app: build from scratch or use a template. This guide provides a comprehensive step-by-step process for creating a new option set from scratch. Please refer to this guide if you prefer using a template.

Create a New Option Set from Scratch

Step 1. Go to Option set page:

From the app’s navigation menu, on the left-hand side of the screen, please select the Option Sets tab.
Click on the Create option set button, and then select the option labeled Create from scratch from the dropdown menu. This selection indicates that you wish to build a new option set without using a template.

You will be automatically redirected to the option set editor page. This page is the workspace where you will configure and manage your new option set.

The option set editor page is divided into two main sections for ease of use:

The Options List section is on the screen's left side. This allows you to manage all the options that will be included in your option set. You can add new op

Question 3

Frequently Asked Questions for Smart Menu - Mega Menu

Accepted Answer

Will the app slow down my store?

No. We utilize optimized code along with Shopify’s latest technologies to keep your store running smoothly. The menu is loaded asynchronously, so it will not interfere with the loading of other page content.

Is the app compatible with all Shopify themes?

Yes. The app is compatible with all Shopify themes. For custom themes, the menu can be added using the CSS selector method. If you need help with this setup, our support team can assist you at no extra cost. || With Horizon themes, please refer to this article: Fix Menu not working in Horizon-Based Themes

What is the difference between Free, Basic, and Premium plans?

Please see the comparison table of our three plans here.

Can I downgrade to Free/Basic plan after upgrading?

Yes, you can. To cancel paid plans, please go to the app > Pricing > More actions > Cancel subscription After canceling, a message will appear to show you when your current plan will end (based on the date when app charge was generated). During this time, you can always switch back to that plan by clicking on "Stay Premium" (or "Stay Basic") button.

|| If you do not re-subscribe before the ending date of your current plan, you will be ba

Question 4

How to Set Up Shopify Flow to Receive Notifications for New Form Submissions

Accepted Answer

Overview

With Shopify Flow integration, you can automate the notification process whenever there is a new form submission from your customers. This feature allows you to receive unlimited automatic email notifications, ensuring you stay updated in real-time without any manual effort.

Benefits

Unlimited email notifications for new submissions.
Customize the email content to display relevant details, such as the customer's input and form name.

How to Set Up Shopify Flow for New Form Submission Notifications

Follow these steps to set up Shopify Flow to receive notifications for new form submissions from the Qikify Contact Form Builder app.

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Step 1: Open Qikify Contact Form Builder App

To get started, log in to your Shopify admin, and open the Qikify Contact Form Builder app.

Step 2: Enable Shopify Flow Integration

Go to the Settings page in Qikify Contact Form app > Integrations.
In the Shopify Flow section, select the option Enable Shopify Flow.

⚠️ Note: If you do not turn on this option, you may receive duplicate email notifications—one from the Qikify system and another from Shopify Flow.

Step 3: Save Your Settings

Click Save to apply and save your settings.

Step 4: Create a New Workflow in Flow app

Go to the Shopify Flow app > Click on Create workflow to set up a new automated workflow.

Step 5:

Question 5

Why is my Smart Menu not showing up or showing incorrectly?

Accepted Answer

There are various reasons why Smart Menu is not showing up or showing incorrectly in a store. Please read these cases and check the following solutions.

Haven't selected the correct menu to replace

Smart Menu works by replacing the whole theme's menu. Hence, if you use "Manual - Replace menu from Shopify" method, please make sure to select your main menu to be replaced in Step 2: Add & Design Please make sure that you enable the app on the live theme. If you don't, the app can't get data from your Shopify and it will show "List is empty".

Theme splits main menu into 2 parts

Some themes have options to split the menu to 2 different part. That makes Smart Menu can't replace the whole menu. Example: Impulse theme There are 2 solutions:

Go to your theme settings and find an option to change the header layout, make the menu not split, then Smart Menu can replace it. (eg. Logo center, menu below)
Hide your logo in theme and add your logo as a menu item in Smart Menu.

There's no menu item in your theme's menu

In case you use "Manual - Replace menu from Shopify" method, make sure the menu you selected have some

Question 6

How to Embed Form to a page

Accepted Answer

In Display > Open form in > select Embed Form if you want to display Contact Form in the page content, don't want to trigger form with a button.

|| If you use the form as Embed Form, you do NOT need to configure the Trigger Button settings. The Embed Form does not have a trigger button. It will display the form directly on your page.

Then you need to add this shortcode to the page content or liquid file: <div contactform-embed='FORM_ID'></div>

Remember to replace FORM_ID in the shortcode with the correct Form ID of your form. You can find the Form ID in the form settings.

|| NOTE: You must click the Save button to create the form first, then the Form ID will appear.

In our example, the shortcode will be: <div contactform-embed='224148'></div>

There are some ways to add this shortcode to embed the form:

Method 1: Add to the page content using the app block

Go to your theme customization > Choose the page you would like to embed form.
Click on Add section > Apps > Contact Form Embed

Select form type as Embed form > add the Form ID

4.

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